The system’s high flexibility enables effective configuration for organizations’ goals. Lightning Bolt Drives Broad Outcomes Most ConsistentlyĪcross all measured outcomes, Lightning Bolt customers report the most positive impact-most notably in scheduling transparency and physician satisfaction. This breadth is supported by the following factors: front-to-back scheduling across inpatient and outpatient settings, solid scheduling templates that help customers succeed quickly, willingness to integrate with other third-party systems (e.g., timekeeping and payroll), and baked-in service agreements with customers that drive ongoing communication and effective customization. Lightning Bolt, a PerfectServe Company, has grown in recent years and proven their ability to scale across departments-KLAS has validated them in large organizations, and respondents report particularly deep deployment in EDs, hospital medicine, and pediatrics. Broad deployment is supported by the system’s rules engine-described as complex enough to handle breadth of deployment-and QGenda’s deep knowledge of scheduling. Adoption is deep for anesthesiology, family medicine, radiology, and surgery and is notably above average for ICU and OB/GYN, where adoption is typically lower. Advanced Scheduling has the largest market share and some of the broadest deployments, most often used in very large organizations and academic medical centers. QGenda offers two primary physician scheduling solutions: Advanced Scheduling and Shift Admin (recently acquired detailed later in report). QGenda Advanced Scheduling and Lightning Bolt have demonstrated the ability to scale in this way. For True Enterprise Scheduling, QGenda Advanced Scheduling and Lightning Bolt Are the Most Provenįor organizations to realize the full potential of enterprise physician scheduling, they must use their solution across multiple departments and facilities.
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